Client Feedback - Opportunity Pathways ILL/SH Thank you for taking the time to complete the following survey. The survey will be used to help the service and the Opportunity Pathways program to understand your experience and satisfaction with the program and service you've received. The survey is anonymous and will not be connected back to you or your Training, Employment and Housing Plan. If you have any questions about the survey, please speak with your Opportunity Pathways provider. Given Names: Surname:

Length of time in the program (how many months) What is your current work status? * 1 - Employed full-time 2 - Employed part time 3 - Unemployed but actively looking for work 4 - In full-time study 5 - In part-time study

How would you rate each of the following? I had a say in what I do to help me get a job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable My goals reflect what I would like to achieve * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable My case plan will get me where I want to be * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable I feel I can achieve my case plan goals * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable I have been linked to other services that will help me reach my case plan goals * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable The services I was linked to helped me look for a job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable The training I go to is what I want to learn * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable The training I go to will help me get a job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable My case worker gives me enough support * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable My case worker has helped me to get a job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable The services I was linked to helped get a job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable My case worker helped me keep my job * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable I would recommend this program to friends and family * 1 - Disagree 2 - Tend to disagree 3 - Tend to agree 4 - Agree Not Applicable